Browsing by Subject "continuous improvement"

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Access status: Open Access ,
Case Study: Development of Employee Suggestion System at OKNOPLAST Manufacturing Company as Element of Process Improvement
(Wydawnictwa AGH, 2024) Męcfel, Emilia
This case study is focused on the development of the employee suggestion system at OKNOPLAST, a window joinery company. Based on the principles of the Kaizen philosophy, this system allows employees to make suggestions for improving the company’s production processes and their work environment. In the course of the analysis, a decline in the number of suggestions that were made and a reduced rate of their acceptance were identified, which indicated the need to get to the root causes of this phenomenon using lean methodology and elements of business-process management (BPM). In response to these challenges, measures were taken that included spreading awareness among managers, promoting the employee suggestion system (ESS), training new employees, and providing technical and analytical support for process engineering; these increased the number of submitted and accepted suggestions. Visualizations of the results and transparent reports were used, which contributed to an increase in the number of submitted and successful applications. As a result, there was an increase in the acceptance rate and employee involvement in the continuous improvement process. The study showed that lean and Kaizen methods had positive impacts on the company’s organizational culture and process efficiency. The results suggested that similar solutions could be successfully adapted in other manufacturing companies regardless of the industry. The study’s conclusions underscore the importance of engaging employees and supporting their initiatives, which can be key to achieving long-term benefits and improving performance.
Access status: Open Access ,
Use of Quick Response Quality Control (QRQC) method in process of problem-solving – case study
(Wydawnictwa AGH, 2023) Soliński, Bartosz; Uchański, Krzysztof
This article presents an assessment of the use of the QRQC problem-solving method in the production-line area of a selected enterprise. This method was used to comprehensively solve the problems that could be observed in various areas of the company’s operation, including quality, safety, and logistics. Based on literature research, the literature was analyzed and criticized, the researched method was characterized, and the principles on which it was based and the levels of its application were presented. The stages of the implementation of the QRQC method as well as the participants and their roles in the problem-solving process were presented. Then, a survey questionnaire was developed using the diagnostic survey method, and research was conducted among a representative group of operators who worked on the production line in a company that had been using the QRQC method to solve production problems for many years. The research made it possible to assess the functioning of this method in the studied enterprise, determine its advantages and disadvantages, assess the employees’ understanding of the rules, the ease-of-use of the method, and the support that was received from the management during the entire QRQC process. The research results will allow the company to make mature decisions regarding the use and improvement of the functioning of the QRQC method. The conclusions from the study can be used by other companies that use this method or want to use it in their problem-solving practices in an effective and efficient manner.