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Artykuły czasopisma Decision Making in Manufacturing and Services

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  • Artykuł
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    Product in Dentistry Services: Benefits Obtained by Consumer/Patient from Dental Service
    (Wydawnictwa AGH, 2023) Suchecki, Kajetan
    Health care is a specific branch of the economy in which the principles of the free market clash with the activities of the state, however, dentistry is a part of health care in which commercial activity clearly dominates (albeit significantly regulated by legal regulations). Therefore, the competition between entities that provide dental services is significant and is relatively rarely based on the price of medical services but rather emphasizes the benefits that the patient receives by choosing a specific provider. The purpose of this study’s research was to identify the benefits and values that dental service consumers obtain based on the product that they receive. The work is based on the case study method and personal observation as part of the implementation of professional duties in 2022–2023. The purpose of dental services is to present them as an extensive product with a wide range of benefits and values that are offered to the consumer. The work also aims to give those entities that operate in this market the opportunity to use good practices and adapt them to their activities.
  • Artykuł
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    Digital Photogrammetry and CAD/BIM Technology in Reconstruction of Computer Models for Concept of Virtual Factory
    (Wydawnictwa AGH, 2023) Stryhunivska, Olena
    This research article aims to check the feasibility of combining digital photogrammetry and CAD/BIM technology in an effort to develop a 3D digital model for the concept of Virtual Factory. The main objective of this research is the evaluation and continuous improvement of all of the relevant processes of creating spatial layout planning. During the research, a 3D floor plan of a laboratory was created to find matching common features for these methods. The article presents a comparative analysis of the time that is needed to create a spatial layout in which one can see exactly where each particular element is placed in the spatial arrangement of a point-to-point montage. On this ground, one of the key elements that determines the success of a design result is the effectiveness of the design process. Furthermore, the article indicates the scope of possibilities for using modern photogrammetric techniques for inventory building interiors and compare the speed of the measurement processing using PhotoModeler Scanner and ArchiCAD software.
  • Artykuł
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    Analysis of Municipal Waste Management in Municipality of Krakow
    (Wydawnictwa AGH, 2023) Szyba, Marta; Ostrowska, Justyna
    Rational waste management is an essential element in the process of transitioning the linear economy into a circular model. Those actions that are taken to achieve better results in this area are important for regional and local development as well as for the implementation of sustainable development goals. This article presents the requirements and rules for the functioning of waste management in Poland. Taking the structure of the system into account, the functioning of waste management in the municipality of Krakow was analyzed. Particular attention was paid to the problem of municipal waste segregation by the inhabitants of Krakow. As part of our own research, surveys were conducted among the employees of the Municipal Cleaning Company LLC (Miejskie Przedsiębiorstwo Oczyszczania w Krakowie – MPO Sp. z o.o.), which showed the scale of the deficiencies. The results of the research were helpful in proposing actions to increase the effectiveness of the wastesegregation system in Krakow.
  • Artykuł
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    Overview of Multi-attribute Decision-analysis Tools for Selecting Investment Options in Municipal District Heating Systems
    (Wydawnictwa AGH, 2023) Dawiec, Dominika; Ginda, Grzegorz
    Municipal district heating systems in Polish cities constitute important elements of these municipalities (and not only of their technical infrastructures). Due to the nature of the basic service that is provided – providing heat (and perhaps year-round comfort in the future) – these systems can be perceived as important parts of the social infrastructures of the cities, creating the appropriate conditions for the existence of people, the functioning of social infrastructure facilities, and the operations of enterprises. The need for heating companies to adapt to any changes in the requirements that arise as a result of the economic, social, environmental, and (increasingly) political and legal changes that take place in its immediate and distant environment requires the implementation of investments. However, the effects of such investments are multidimensional and largely difficult to measure, they depend on the passage of time and complex conditions that are related to the pursuit of sustainable development and security. Their reliable assessment therefore requires the use of appropriate tools. This paper is devoted to an analysis of the practical usefulness of multi-attribute decision-analysis tools in this context, taking various types of such tools into account as well as the conditions for their effective applications. The most promising of these tools is also introduced and discussed.
  • Artykuł
    Otwarty dostęp
    Use of Quick Response Quality Control (QRQC) Method in Process of Problem-solving – Case Study
    (Wydawnictwa AGH, 2023) Soliński, Bartosz; Uchański, Krzysztof
    This article presents an assessment of the use of the QRQC problem-solving method in the production-line area of a selected enterprise. This method was used to comprehensively solve the problems that could be observed in various areas of the company’s operation, including quality, safety, and logistics. Based on literature research, the literature was analyzed and criticized, the researched method was characterized, and the principles on which it was based and the levels of its application were presented. The stages of the implementation of the QRQC method as well as the participants and their roles in the problem-solving process were presented. Then, a survey questionnaire was developed using the diagnostic survey method, and research was conducted among a representative group of operators who worked on the production line in a company that had been using the QRQC method to solve production problems for many years. The research made it possible to assess the functioning of this method in the studied enterprise, determine its advantages and disadvantages, assess the employees’ understanding of the rules, the ease-of-use of the method, and the support that was received from the management during the entire QRQC process. The research results will allow the company to make mature decisions regarding the use and improvement of the functioning of the QRQC method. The conclusions from the study can be used by other companies that use this method or want to use it in their problem-solving practices in an effective and efficient manner.